Welcome to Hyasem! By using our services, you agree to follow the following Terms and Conditions. These terms govern your access to and use of our website, products, and services, so please read them carefully.

1. Acceptance of Terms

By accessing our website or using our services, you agree to comply with these Terms and Conditions. If you do not agree with these terms, you must immediately cease using our services.

2. Changes to the Terms

A Hyasem reserve the right to modify these Terms and Conditions at any time. Changes will be communicated to users via notice on our website or by email. Continued use of our services after such changes implies acceptance of the new terms.

3. Services Offered

A Hyasem provide the sale of a class III medical device, packaged in a 4 ml glass syringe. This is a transparent, viscous, viscoelastic, and colorless gel. It has a high capacity to bind to water molecules, acts as a lubricant, normalizes the viscosity of synovial fluid, and is used as a sterile gel for supporting intra-articular connective tissue. Details about our products, prices, and features are available on our website. We reserve the right to modify or discontinue services at any time without prior notice.

4. Acceptable Use

By using our services, you agree to:

• Not use our services for illegal or unauthorized activities;
• Not infringe upon the intellectual property rights of Hyasem or third parties;
• Not attempt to gain unauthorized access to our systems or interfere with the operation of our services.

5. Account Registration

To access certain services of Hyasem, you may need to create an account. You agree to provide true, accurate, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

6. Privacy and Data Protection

We take your privacy very seriously. By using our services, you agree to our Privacy Policy, which details how we collect, use, and protect your personal data. Please read our Privacy Policy for more information.

7. Intellectual Property

All content, trademarks, logos, designs, and other elements present on the website and services are the exclusive property of Hyasem or its licensors. No content may be reproduced, distributed, or used without our express permission.

8. Payments and Prices

Payment for our services must be made in accordance with the terms described during the purchase process. All prices are subject to change and will be duly communicated to users.

9. Termination

We may suspend or terminate your access to Hyasem 's services at any time, with or without notice, in case of a violation of these Terms and Conditions or for any other reason. If you wish to terminate your account, you may do so by contacting our support team.

10. Limitation of Liability

A Hyasem will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Under no circumstances will our liability exceed the amount paid by the user for the services.

11. Warranties

Os serviços da Hyasem 's services are provided "as is." We do not guarantee that our services will be error-free or that access to them will be continuous.

12. Applicable Law and Dispute Resolution

These Terms and Conditions will be governed and interpreted in accordance with the laws of Portugal. Any disputes related to these terms will be resolved in the competent courts of the District of Santarém.

13. Contacts

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: geral@hyasemcross.pt
• Address: Avenida Mestre Cid, 8, 1ºEsq. 2070-012 Cartaxo, Portugal